At Accounts Robo, we provide digital ERP and accounting services. Because our services involve software access and digital delivery, refunds are limited.

1. No Refund After Account Activation

Once your Accounts Robo ERP account is activated and login credentials are issued, the service is considered delivered and payments are non-refundable.

2. Duplicate Payment

If a customer is charged twice due to a technical issue, the duplicate payment will be refunded within 5–7 business days.

3. Service Not Activated

If payment is completed but your ERP account is not activated within 48 hours, you may request a full refund.

4. Refund Request

To request a refund, contact us at:

 
support@accountsrobo.com
 

Include:

  • Order ID

  • Payment ID

  • Registered email

5. Processing Time

Approved refunds will be processed to the original payment method within 5–10 working days depending on the bank/payment provider.

6. Contact Information

Accounts Robo
Marks India Advisory Services Private Limited
No.22 First Floor Shanmugam Road
Tambaram, Chennai 600045
Tamil Nadu, India

Email: support@accountsrobo.com